Training & Support
Our all-in-one care platform is a trusted, streamlined solution designed to save time, lift care standards, and empower teams – making it an indispensable tool for senior living communities and care providers.
Comprehensive Support Through Activities, Wellbeing & Staff Training
We combine key elements that enhance care delivery and wellbeing for both residents and staff:
Live & On-Demand Sessions
High-quality activities available anytime, helping teams deliver engaging experiences without needing extra staff
24/7 Radio Station
Continuous background stimulation to improve mood and emotional wellbeing.
Staff Wellbeing Portal
Practical tools designed to reduce burnout and absenteeism, supporting a healthier workforce.
Facilitator Training
Builds staff confidence and consistency in activity delivery, raising care standards.
Dedicated Support
We handle all service support so your team can focus on what matters — delivering excellent care.
Empowering Teams & Elevating Care Standards
Our platform is more than just activities – it’s a comprehensive wellbeing hub that:
- Connects teams and residents, fostering a positive and engaging atmosphere.
- Provides easy-to-use, science-backed tools for all levels of care settings.
- Offers detailed usage data and reporting (on select plans) to track progress and outcomes.
- Reduces administrative burdens with expert support and training.
Training and Support
We provide thorough onboarding and continuous support to ensure your team succeeds, including:
Access & Technical Setup
Step-by-step guidance on device setup, connectors (HDMI, etc.), and troubleshooting to ensure smooth operation from day one.
Ongoing Dedicated Support
We handle all service support to keep things running smoothly, so your team can focus fully on care delivery.
Maximising Engagement
Coaching staff on how to get the most from the platform, ensuring sessions are consistent, impactful, and tailored to residents’ abilities.
Flexible Delivery
Training is predominantly delivered via online video calls, making it accessible, convenient, and easy to schedule around team availability.
Facilitation Best Practices
Training covers not just how to run sessions, but why — helping residents build skills for daily tasks, increase independence, and improve quality of life.
Frequently Asked Questions
At danceSing, we’re your long-term partner in wellbeing. We help caregivers enhance skills, boost confidence, and improve resident well-being. Find answers to common questions about our training, certification, and ongoing support.
Who is this training for?
The training is for care home staff, including caregivers, activity coordinators, and managers, who want to enhance resident wellbeing and boost staff engagement.
How long does the training take?
Online sessions are 60 minutes, while in-person sessions are either half-day or full-day. The full training plan spans 12 months and beyond, with ongoing online training and support.
What support is available after training?
After training, care homes receive ongoing support through virtual sessions, regular updates, access to new resources, and data-driven insights to track progress.
What qualifications will staff receive?
Staff will earn the danceSing Level 1 Facilitation Certificate, enhancing their professional credentials and supporting regulatory compliance.
Can the training be customised to our care home’s specific needs?
Yes, the training is flexible and can be tailored to your care home’s specific needs and operational workflows.
Is the training available remotely, or is it all in-person?
The training includes both in-person and online sessions, offering flexibility to suit staff availability and location.
Will the training improve staff retention?
Yes, the training boosts staff morale and job satisfaction, we have the evidence! This leads to improved retention and engagement.
How do we track the effectiveness of the training?
danceSing provides regular reports with data on staff participation and resident engagement to measure the effectiveness of the training.
Are there any additional costs for training?
Online training is included in the service contract. Additional costs apply for in-person training or extra sessions beyond the typical frequencies.
How does the training support regulatory compliance?
The training helps care homes align with regulatory standards like CAPA and ensures staff are audit-ready, while improving care quality and wellbeing.